← Back to MASOFT LLC

Support

We're here to help.

Contact Us

For support inquiries, bug reports, or feedback:

contact@masoft.io

Frequently Asked Questions

How do I cancel my subscription?

Subscriptions are managed through your device's app store. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Play Store > Menu > Subscriptions.

How do I request a refund?

Refunds are processed through Apple or Google. Visit Apple's refund page or Google Play's refund page for instructions.

How do I delete my account?

To delete your account and all associated data, please email us at contact@masoft.io with the subject "Account Deletion Request".

Is my data secure?

Yes. We use secure cloud infrastructure to protect your data. See our Privacy Policy for details.

The app isn't working correctly. What should I do?

Try closing and reopening the app, checking your internet connection, and updating to the latest version. If issues persist, contact us with details about the problem.